Privacy Policy

FutbolPool (“we”, “us”, “our”) operates a social football prediction platform primarily serving users in East Africa (Kenya, Tanzania, Uganda, Rwanda) and other regions.

By using our Service, you consent to the collection and use of your information as described in this Privacy Policy. If you do not agree with our policies, please do not use our Service.

Data Controller: FutbolPool is the data controller responsible for your personal data. For contact details, see the “Contact Us” section below.

We use your information for the following purposes:

We do not sell your personal information. We may share your information only in the following circumstances:

We retain your information for as long as necessary to provide our Service and fulfill the purposes described in this Policy:

• Account Data: Retained while your account is active, plus 30 days after deletion request
• Predictions: Retained for the duration of the tournament, then aggregated/anonymized for statistics
• Usage Logs: Retained for 90 days for security and debugging purposes
• Analytics Data: Retained in anonymized form indefinitely for service improvement

When you delete your account, we will delete or anonymize your personal data within 30 days, except where we are required to retain it for legal or legitimate business purposes.

Depending on your location, you may have the following rights regarding your personal data:

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days.

For EU/EEA residents: You have the right to lodge a complaint with your local data protection authority if you believe we have violated your privacy rights.

We use cookies and similar technologies to:

• Keep you signed in to your account
• Remember your preferences
• Understand how you use our Service
• Improve our Service based on usage patterns

Most browsers allow you to control cookies through settings. However, disabling essential cookies may prevent you from using certain features of our Service.

We implement appropriate technical and organizational measures to protect your data:

• Encryption: Data is encrypted in transit (HTTPS/TLS) and at rest
• Password Security: Passwords are hashed using industry-standard algorithms
• Access Controls: Limited access to personal data on a need-to-know basis
• Regular Audits: Security practices are reviewed and updated regularly
• Secure Infrastructure: Hosted on secure cloud infrastructure with DDoS protection

While we strive to protect your data, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

FutbolPool is not intended for users under 18 years of age. We do not knowingly collect personal information from children under 18.

If we become aware that we have collected personal data from a child under 18, we will take steps to delete that information promptly.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us at [email protected].

Our primary servers are located in the European Union (DigitalOcean, EU region). However, some of our service providers may process data in other countries.

When we transfer data outside the EU/EEA, we ensure appropriate safeguards are in place:

• Standard Contractual Clauses approved by the European Commission
• Adequacy decisions where applicable
• Certification schemes where available

For users in East Africa, data may be processed in the EU, which generally provides strong data protection standards.

Our Service integrates with the following third-party services:

We encourage you to review the privacy policies of these third-party services.

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons.

When we make material changes, we will:

• Update the “Last updated” date at the top of this page
• Notify you via email or in-app notification
• Where required by law, obtain your consent before applying changes

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your data.

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

For data protection inquiries from EU/EEA residents, you may also contact our Data Protection representative at [email protected].

We aim to respond to all privacy-related inquiries within 30 days.